The AI Readiness App course · Beginner · about 45 minutes · Free

AI for hands-on and field work

Use AI on your phone or computer for checklists, reports, finding procedures and learning new skills, while safety rules always come first.

For: Technicians, trades, field engineers, drivers, warehouse, retail, hospitality and other hands-on workers.

1. Lesson 1

   Turn procedures into checklists

   Make long manuals easy to follow on the job.

   1. Give an AI assistant your workplace allows (for example ChatGPT, Claude, Gemini or Microsoft Copilot) an approved procedure or manual section.
   2. Ask for a step-by-step checklist in the same order, with safety steps marked.
   3. Check it against the original before using it.

   Try this at work: Turn one procedure you follow into a short checklist with AI, then compare every step with the original manual.

   How to check it: The checklist has every step of the original, in order, with every safety step.

   Watch out: Never follow an AI checklist that differs from the official procedure. The manual wins.

2. Lesson 2

   Write job reports quickly

   Spend less time on paperwork after the job.

   1. Record short notes or voice notes during the job.
   2. Ask the assistant to turn them into your report format.
   3. Check measurements, parts and times.

   Try this at work: Use AI to turn your notes from one job into a report in your company's format, then check every figure.

   How to check it: The report is accurate and complete and matches your notes.

   Watch out: Do not include customer personal details in unapproved tools.

3. Lesson 3

   Find answers and learn new skills

   Get explanations when you need them.

   1. Ask the assistant to explain a concept or a fault in simple steps.
   2. Ask for the source and check it against official documentation.
   3. Ask a qualified colleague before trying anything unfamiliar or risky.

   Try this at work: Ask the assistant to explain one thing you want to understand better at work, then confirm it with the manufacturer's documentation or a qualified colleague.

   How to check it: The explanation agrees with official documentation.

   Watch out: For electrical, gas, structural, chemical or medical safety, follow official procedures and qualified people only.

4. Lesson 4

   Plan your day and stock

   Use AI to organise routes, jobs and orders.

   1. Give the assistant your job list and constraints.
   2. Ask for a suggested order and a list of parts or stock needed.
   3. Adjust for what you know about the sites and customers.

   Try this at work: Ask the assistant to order tomorrow's jobs and list the parts you will need, then adjust the plan with your own knowledge.

   How to check it: The plan is realistic and nothing you need is missing.

   Watch out: AI does not know traffic, site access or customer preferences unless you tell it.

All courses