The AI Readiness App course · Beginner · about 60 minutes · Free
AI for research and finding information
Find, summarise and compare information faster with AI, and check every source before you rely on it.
For: Anyone who searches for information, reads long documents or prepares briefings as part of their job.
Lesson 1
Ask research questions well
Get focused answers instead of vague overviews.
- Say what you need the answer for and who will read it.
- Ask for the answer, how sure the assistant is, and what would change the answer.
- Use a tool with web search when the answer depends on recent facts, and ask for links.
- Open and read the sources yourself.
Try this at work: Pick a question from your work this week. Ask an assistant with web search for a short answer with a link for every claim, then open each link and confirm it says what the answer claims.
How to check it: Every claim you keep is supported by a source you opened. Links that do not support the claim are discarded.
Watch out: Assistants sometimes cite sources that do not say what they claim, or that do not exist. Never pass on a link you have not opened.
Lesson 2
Summarise long documents
Get the key points from a long report or policy in minutes.
- Upload or paste the document, if your workplace allows it.
- Ask for the main points, decisions and open questions, each with the section or page it came from.
- Ask what the document does not cover that you might expect.
Try this at work: Take a long document you need to understand. Ask for the ten key points with page or section references, then spot-check three of them against the original.
How to check it: The points you spot-checked match the original wording and meaning.
Watch out: Summaries can miss exceptions and footnotes. Read the original for anything you will act on.
Lesson 3
Compare options side by side
Turn several sources into a fair comparison table.
- Give the assistant the material on each option.
- Name the criteria that matter to you before asking for the comparison.
- Ask for a table with one row per option and a note of where each fact came from.
- Fill gaps yourself rather than letting the assistant guess.
Try this at work: Compare three suppliers, tools or approaches you are considering. Give the assistant their public pages or your notes, list your criteria, and ask for a table with sources.
How to check it: Every cell is backed by a source; empty cells are left empty, not guessed.
Watch out: Prices and features change often; check them on the provider's own page on the day you decide.
Lesson 4
Keep a research trail
Make your findings easy for others to check.
- Save the question, the date, the sources and what you concluded.
- Separate what the sources say from your own judgment.
- Note the confidence level of each conclusion.
Try this at work: Write a half-page briefing from your research with two sections, 'What the sources say' and 'What I conclude', with links in the first.
How to check it: A colleague can follow every link and reach the same facts.
Watch out: Do not present an AI summary as your own reading of a source you have not opened.
Go further
- Elements of AI: Introduction to AI (opens in a new tab) from University of Helsinki and MinnaLearn (free)
- Google AI Essentials (opens in a new tab) from Google (paid)
- AI Fluency: Framework and Foundations (opens in a new tab) from Anthropic (free)